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Master Service Agreement: Pagematics products and services

    1. Definitions

  1. "Provider", "We", "Us", "Our" means the Pagematics company who You Are Contracting With, Notices, Governing Law and Jurisdiction.

  2. "You" or "Your" or "Client" means the company or other legal entity for which you are accepting this Agreement, and Affiliates of that company or entity.

  3. "Service" or "Services" means the products and services that are ordered by You and made available online by us.

  4. Please read these Master Service Agreement, Privacy Policy and Terms of Services carefully as they form a contract between You and Pagematics and govern use of and access to the Service and Websites by You whether in connection with a paid subscription to the Service or a free trial of the Service.

  5. Master Service Agreement: https://www.pagematics.com/content/859/1/master-service-agreement

    Privacy Policy: https://www.pagematics.com/content/172/1/privacy-policy

    Terms of Services: https://www.pagematics.com/content/173/1/terms-of-services

  6. Any questions about these terms, licensing, agreements or contracts should be sent to contact@pagematics.com
  7. 2. Subscriptions

  8. Provider offers various subscription types: including recurring prepaid monthly subscriptions ("Monthly Subscriptions"), recurring prepaid subscriptions for every three months ("Quarterly Subscriptions") and recurring prepaid annual subscriptions ("Annual Subscriptions").

  9. Automatic Renewal Terms: Your subscription will be automatically renewed for successive monthly periods for Monthly Subscriptions, every three months for Quarterly Subscriptions and yearly periods for Annual Subscriptions. Your payment method will automatically be charged for each successive periods at the then-current subscription rate until you cancel your Subscription renewal. Each subscription period starts from the start date of Service and is not refundable.

  10. By purchasing a Subscription, the client is responsible for any and all applicable taxes. Client shall provide a valid credit card, ACH payment system information, bank account information authorized for automatic bill paying, or another acceptable method of payment to Provider and shall take all necessary steps to authorize automatic payment of the Subscription Fee. By agreeing to this Agreement, Client hereby authorizes Provider to automatically charge said method of payment for all Subscription Periods during the term of this Agreement. If for any reason, automatic payment shall be denied, then Client shall pay the applicable Subscription Fee, together with a maximum of 10% late fee, to Provider within five days of notice from Provider.

  11. Your payment to Provider will automatically renew fourteen days before the end of the subscription period, unless you cancel your Paid Subscription fifteen days before the end of the current subscription period. The cancellation will take effect the day after the last day of the current subscription period.

  12. If You upgrade Your Service Plan, Your credit card or other designated payment method will be charged Your new billing rate immediately (on a pro-rated basis) upon your election to upgrade unless You cancel Your Account as provided in these Terms or a Form. If You upgrade Your Service Plan or increase the number of Users during Your Subscription Term (a "Subscription Upgrade"), any incremental Subscription Charges associated with such Subscription Upgrade will be prorated over the remaining period of Your subsisting Subscription Term, charged to Your Account and due and payable upon implementation of such Subscription Upgrade. Your Subscription Charges will reflect any such Subscription Upgrades.

  13. No refunds or credits for Subscription Charges or other fees or payments will be provided to You if You elect to downgrade Your Service Plan. Downgrading Your Service Plan may cause loss of content, features, or capacity of the Service as available to You under Your Account, and Provider does not accept any liability for such loss. Provider reserves the right to contact You if You maintain an unusually high monthly ticket ratio per User, an unusually high level of open tickets or other excessive stress on the Service.

  14. In the case of termination of the Service, failure to make payment, all Your Data could be non-accessible post termination. Provider has no obligations to provide mechanism to access Your Data created or shared using the Service post such termination.

  15. Cancellation policy for subscription renewals: To cancel your Monthly Subscription at any time, you may send us an email at contact@pagematics.com (ii) call us at +1 972-696-9215. If you cancel, you may use your subscription until the end of your then-current subscription term.

  16. 3. Maintenance

  17. Provider shall maintain the Software and/or Services and provide all patches and fixes to the Software and/or Services at no additional cost. However, said maintenance shall not include additional functionality, content update, training or custom programming; which Provider, at its discretion, may provide at an additional cost as otherwise agreed between the parties.

  18. 4. Errors, Inaccuracies, and Omissions

  19. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, and promotions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without prior notice.

  20. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

  21. 5. Promotional Materials

  22. During the term of this Agreement, Provider may use Customer's information for the purpose of referring to Customer as a customer on Provider's website and in its other promotional materials.